Player Wellbeing First

Responsible Gaming at cb66y

cb66y believes that gambling should be an enjoyable form of entertainment — never a source of harm. Our responsible gaming framework gives every player across Bangladesh the tools, knowledge, and support needed to keep their experience safe, controlled, and genuinely fun.

21+ Age Restriction Enforced
Deposit & Loss Limits Available
Self-Exclusion Tools
24/7 Support Available

Gambling Involves Risk. Never bet more than you can afford to lose. If gambling is affecting your finances, relationships, or mental health, please reach out to our support team at [email protected] or use the self-exclusion tool in your account settings. 21+ Only.

Playing Responsibly Is at the Heart of cb66y

At cb66y, we are committed to providing a safe and enjoyable betting environment for all players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh. We understand that while the vast majority of our players gamble recreationally and responsibly, a small number may develop habits that cause harm to themselves or those around them.

That is why cb66y has built a comprehensive responsible gaming framework that covers age verification, spending controls, time management tools, self-exclusion options, and clear pathways to professional support. Every feature of our platform has been designed with player wellbeing in mind — because a player who feels safe and in control is the foundation of everything cb66y stands for.

Responsible gaming is not an afterthought at cb66y — it is a core principle. We actively monitor account behaviour for indicators of problem gambling, proactively reach out to players who may need support, and maintain a zero-tolerance stance on underage gambling. Our support team is available around the clock, 24 hours a day, 7 days a week, to assist any player who needs guidance.

Age Verification

Every cb66y account is subject to strict KYC age verification. Players must be 21 or older. Documents are reviewed before withdrawals are approved.

Spending Controls

Set daily, weekly, or monthly deposit limits directly in your account settings. Once a limit is applied, it takes effect immediately and cannot be raised for 24 hours.

Session Time Limits

cb66y's session timers alert you when you have been playing for a specified period. Reality check pop-ups remind you of time spent and net session results.

Self-Exclusion

Request a temporary cooling-off period or a full self-exclusion from cb66y at any time. Self-exclusion is processed within 24 hours of your request.

Tools Available to Every cb66y Player

cb66y provides a full suite of responsible gaming tools. All tools are accessible directly from your account settings — no need to contact support unless you prefer to.

01

Deposit Limits

Control how much you deposit over any given period. You can set daily, weekly, or monthly deposit limits on your cb66y account. Limits are applied immediately when reduced. If you request an increase to your deposit limit, a mandatory 24-hour cooling-off period applies before the increase takes effect — giving you time to reconsider.

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02

Loss Limits

Set a cap on how much you are willing to lose over a defined period. Once your loss limit is reached, cb66y will automatically prevent further wagers until the limit period resets. This tool is particularly useful for players who want to enjoy cricket betting and slots without risking more than they have budgeted.

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03

Session Time Limits

Define the maximum number of hours or minutes you wish to spend in a single gaming session on cb66y. When your session time limit is reached, you will be automatically logged out. Additionally, reality check notifications can be enabled to display a summary of your session at regular intervals you choose.

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04

Cooling-Off Period

If you feel you need a short break from gambling, cb66y's cooling-off period allows you to temporarily suspend your account for 24 hours, 48 hours, 7 days, or 30 days. During this period, you will not be able to log in, deposit, or place bets. The period cannot be shortened once applied.

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05

Self-Exclusion

For players who believe they need a longer or permanent break, cb66y offers self-exclusion periods of 6 months, 1 year, 3 years, or permanent closure. During self-exclusion, your account is fully locked, and any remaining balance will be returned via your registered payment method (bKash, Nagad, Rocket, or bank transfer).

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06

Reality Checks

Reality check notifications appear at intervals you select — every 30 minutes, 60 minutes, or 90 minutes — reminding you how long you have been playing and displaying your net wins and losses for the current session. These gentle prompts help you maintain awareness and make informed decisions about continuing to play.

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Recognising Problem Gambling

Problem gambling can affect anyone. Understanding the early warning signs is the first step toward seeking help. If you recognise any of the following in yourself or someone you care about, please reach out to cb66y support or a professional organisation.

Chasing Losses

Continuing to bet in an attempt to recover money that has already been lost, often leading to larger and riskier wagers than originally planned.

Losing Track of Time

Spending significantly more time gambling than intended, or finding it difficult to stop playing once you have started a session.

Neglecting Responsibilities

Allowing gambling to interfere with work, family, or social commitments — missing important events or deadlines because of time spent betting.

Gambling with Essential Funds

Using money intended for rent, bills, groceries, or family expenses to fund gambling activity, or borrowing money specifically to bet.

Emotional Distress

Feeling anxious, irritable, or depressed when not gambling, or using betting as a way to escape personal problems, stress, or negative emotions.

Hiding Gambling Behaviour

Concealing the extent of gambling activity from family or friends, feeling shame or guilt about the amount of time or money spent on betting.

Escalating Bet Sizes

Needing to bet increasingly large amounts to feel the same level of excitement — a pattern known as tolerance that mirrors addictive behaviour.

Failed Attempts to Stop

Making repeated unsuccessful attempts to cut back on or stop gambling entirely, despite a genuine desire to do so and awareness of the harm it is causing.

Financial Difficulties

Experiencing significant financial problems — unpaid debts, overdrawn accounts, or inability to meet regular financial obligations — directly linked to gambling expenditure.

Ask Yourself These Questions

The questions below are based on widely used problem gambling screening tools. They are not a clinical diagnosis — but if you answer "yes" to two or more of them, we strongly encourage you to contact our support team or reach out to a professional support service. Help is available, and there is no shame in asking for it.

cb66y genuinely cares about the wellbeing of every player on our platform. Reaching out early is always better than waiting until a problem has escalated. Our support team can help you activate any of our responsible gaming tools immediately, at no cost.

Problem Gambling Self-Assessment

Answer honestly. If you answer "yes" to two or more questions, please consider seeking support.

1

Have you ever bet more money than you planned to, or spent more time gambling than you originally intended?

2

Have you gambled in an attempt to win back money you had previously lost — sometimes called "chasing your losses"?

3

Have you ever borrowed money, sold possessions, or gone without paying bills in order to fund gambling activity?

4

Has gambling caused significant stress, arguments, or tension in your relationships with family members, a partner, or close friends?

5

Do you find yourself thinking about gambling frequently — planning your next bet, reliving past wins, or working out how to get more money to wager?

6

Have you tried to cut back on or stop gambling but found yourself unable to do so despite genuinely wanting to?

7

Do you feel restless, irritable, or anxious when you are not gambling, or when you are trying to reduce the amount you gamble?

8

Has gambling ever caused you to miss work, skip important responsibilities, or neglect your health or personal wellbeing?

How to Get Support at cb66y

If you believe gambling is becoming a problem for you, cb66y makes it straightforward to access help. You are never alone — our team and a range of tools are ready to assist you immediately.

Step 1: Use Account Tools

Log in to your cb66y account and navigate to the Responsible Gaming section. Apply deposit limits, loss limits, session timers, or a cooling-off period immediately — no waiting required.

Step 2: Contact Support

If you need guidance or want to activate self-exclusion, contact our support team via live chat or email at [email protected]. Mention "Responsible Gaming" and we will prioritise your request.

Step 3: Self-Exclude

Request a self-exclusion period of 6 months, 1 year, 3 years, or permanently. Your account will be locked and your remaining balance returned via your registered payment method within 5 business days.

Step 4: Seek Professional Help

For deeper support, cb66y encourages players to consult a qualified counsellor or mental health professional experienced in problem gambling. Professional help is confidential and highly effective.

Reach Our Responsible Gaming Team

Our dedicated responsible gaming team is available around the clock. Whether you want to set up controls, ask about self-exclusion, or simply talk through your concerns in confidence, we are here to help. Email us at [email protected] with the subject line "Responsible Gaming" — or use the 24/7 live chat within your cb66y account. All responsible gaming requests are handled with complete confidentiality.

Protecting Children & Young People

The cb66y platform is strictly prohibited for anyone under the age of 21. We enforce this policy rigorously through mandatory KYC age verification for all accounts before any withdrawal is processed. Any account found to belong to a player under 21 will be suspended immediately and any deposited funds returned to the originating payment source.

We strongly encourage parents and guardians to use parental control software if they share a device with children. If a child has gained access to a cb66y account, contact us immediately at [email protected] — our team will act swiftly to resolve the situation.

Mandatory KYC

All cb66y accounts must pass identity and age verification before withdrawals are processed. Proof of age documentation is required for every player.

Instant Account Suspension

Any account identified as belonging to a player under 21 is suspended immediately. Deposited funds are returned and the matter is escalated internally.

Device-Level Controls

We recommend parents activate parental controls on shared devices. Most Android and iOS devices offer built-in parental restriction settings for websites and apps.

Report Underage Access

If you suspect a minor has accessed or registered on cb66y, report it to us at [email protected] immediately. We investigate all reports as a top priority.

Enjoy cb66y Responsibly

Gambling at cb66y should always be entertaining, never stressful. Explore our games, set your limits, and play within your means. Our team is always here if you need support.